Repayment help for existing customers.
Keep your repayments clear and your transaction records close at hand.
Guide to payments and loan relief
Managing Your Payments
Follow the specific instructions found in your loan documents. Note that Online Pay Now is currently awaiting activation; if you are unsure of the correct route, please contact support. Never share your OTP, PIN, CVV, or passwords.
Transaction Queries
For pending or failed transactions, check your bank status. If debited, contact support with the reference, amount, and date before re-paying. We will investigate duplicate payments; refunds depend on verification and terms.
Closing Your Loan
Request a current closure statement and full instructions. A payment alone does not confirm loan closure; you must retain the authorised closure confirmation. Our team is here to help you review all available relief measures.
Support & Hardship Request
Reach out to discuss your payment plan. Please email support@mylocalbusiness.com, call 555-0199, or click the link below to visit our Enquire Now page.
Relief Options
If you are experiencing difficulty, our team is available to discuss your account and offer guidance based on your needs.
Make Payments
Online payment link is being updated. Please use your loan-document instructions or contact support.